A GROW-model coaching checklist and report that turns team conversations into clear goals, honest reflections and agreed next steps.
Best for: Store managers building a regular coaching rhythm with their team.
GROW stands for Goal, Reality, Options and Will. Start with what the team member wants to work towards, then explore their current situation. The checklist supports a structured coaching conversation rather than a manager doing all the talking.
Ask what the team member could try, what might get in the way and what support would help. Agree a realistic next step and record it in the session report. The aim is a clear conversation and an agreed commitment, not a promise of a particular performance result.
Use the progress follow-up template to revisit the agreed action at your next conversation. This report suits a regular team coaching rhythm. For store visits and standards reviews alongside coaching, Store Manager Essentials includes all three reports.
Practical management tools, not financial, employment, legal or compliance advice.